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Responsible Gaming

Cobra Casino supports a safer and more informed approach to gambling. Gambling should be an enjoyable form of entertainment, not a way to make money, solve financial problems or manage difficult feelings. Take time to understand your choices, set personal limits and only gamble with money you can afford to lose.

Cobra Casino operates under a Tobique Gaming Commission e-gaming licence (No. 0000002) and an AOFA (Comoros) licence (No. ALSI-202508056-FI2), issued to operator Novatrix SRL.

Gamble for entertainment

Online gambling involves risk, and outcomes are determined by chance. There is no guaranteed strategy, system or pattern that can predict a winning result. Previous wins or losses do not change the odds of future games. A game that has not produced a particular result for some time is not necessarily more likely to produce it next. Treat every wager as an entertainment expense and make decisions before you start playing, rather than while you are affected by excitement, disappointment or pressure.

Before using Cobra Casino, consider whether online gambling is suitable for you. Only gamble with disposable income after essential costs such as housing, food, bills, transport and other commitments have been met. Never use borrowed money, money intended for household expenses or funds needed for important financial obligations. Do not gamble to recover losses, improve your mood or escape personal problems.

Practical safer gambling habits

  • Set a spending limit before you begin and keep to it.
  • Set a time limit and take regular breaks away from the screen.
  • Keep gambling separate from everyday spending and essential finances.
  • Avoid gambling when you are tired, upset, stressed or under the influence of alcohol or other substances.
  • Do not chase losses by increasing your stakes or playing for longer.
  • Remember that gambling outcomes are random and that a win is never guaranteed.
  • Keep your account details private and do not allow another person to use your account.
  • Review your gambling activity regularly and be honest about how it affects your finances, time and relationships.

A break can help you make clearer decisions. If gambling stops feeling like a choice or begins to interfere with other parts of your life, stop playing and seek support. Asking for help early can make it easier to regain control.

Safer play tools and account controls

Depending on the features available to your account and the requirements that apply to the service, safer gambling tools may help you manage your activity. These can include spending or deposit limits, loss or wagering limits, time reminders, activity statements, temporary breaks and self-exclusion. Read the information provided with each tool carefully, including when a change takes effect and how long it applies.

A limit is most useful when it is chosen before gambling begins and reflects an amount you can genuinely afford. Consider setting limits for both money and time. Do not increase a limit simply because you have reached it. A limit is a planning tool, not a guarantee that gambling will remain affordable if your circumstances change.

Taking a break or self-excluding

If you want to stop gambling for a period, use the available break or self-exclusion process rather than relying only on willpower. Self-exclusion is a serious decision to prevent or restrict access to gambling services for a chosen period or as otherwise described in the applicable process. While self-excluded, do not try to open another account or use someone else’s account. Ask people you trust to support your decision and consider removing gambling applications, blocking promotional messages and limiting access to payment methods used for gambling.

If you have difficulty using a safer play feature, or if you are unsure which option is appropriate, contact the available customer support channel through the website. Do not provide sensitive information in public areas. Account controls may not remove all risks, so continue to monitor your behaviour and seek independent support where needed.

Recognising signs of gambling harm

Gambling harm can affect a person’s finances, mental health, work, study and relationships. It does not always appear as a large or sudden loss. Small concerns can become more serious over time, particularly when gambling is hidden from others or used to cope with stress. You may wish to pause and seek advice if any of the following signs apply to you or someone close to you.

  • Spending more money or time gambling than you planned.
  • Trying to win back money that has been lost.
  • Borrowing money, selling possessions or missing bills because of gambling.
  • Feeling restless, irritable or anxious when trying to cut back or stop.
  • Thinking about gambling frequently or finding it difficult to focus on other activities.
  • Hiding gambling activity, losses or transactions from family, friends or colleagues.
  • Gambling to cope with sadness, stress, loneliness, boredom or other difficult emotions.
  • Missing work, study, sleep, social activities or family responsibilities.
  • Arguing with people close to you about gambling.
  • Feeling regret, shame, hopelessness or loss of control after gambling.

You do not need to wait for a crisis before asking for help. Speak with a trusted person, a qualified health professional or an Australian gambling support service. Independent support can help you understand what is happening, create a plan and address financial or emotional effects. If gambling has affected someone close to you, support is also available for family members and friends.

Urgent support

If gambling-related stress has left you feeling unsafe, overwhelmed or at risk of harming yourself or another person, seek urgent help through appropriate emergency or crisis services in Australia. If there is immediate danger, contact emergency services. Your safety is more important than any gambling account, balance or loss.

Protecting young people and getting help

Online gambling is for adults only. Cobra Casino does not support gambling by anyone under the legal minimum age that applies in Australia. Do not allow children or other unauthorised people to access your account, device or payment methods. Use strong account security, keep passwords confidential and log out when you finish. Parents and carers should consider device controls, payment restrictions and open conversations about the risks of online gambling.

You are responsible for providing accurate information during registration and for keeping account information up to date. Age and identity checks may apply before an account can be used or maintained. If you believe a person under the legal age has accessed an account, stop the activity and contact the available support channel through the website.

A simple plan if you are concerned

  1. Stop gambling and take a break from the account.
  2. Review recent activity, available funds and upcoming financial commitments.
  3. Tell a trusted person what is happening and ask them to help you stay accountable.
  4. Use an available limit, break or self-exclusion option.
  5. Contact an independent gambling support service or qualified professional in Australia.
  6. Address related financial, relationship or wellbeing concerns with appropriate support.
  7. If you have tried to stop before, continue seeking help rather than treating a setback as failure.

Cobra Casino provides responsible gaming information to encourage informed choices, but no website can remove the inherent risks of gambling. You remain responsible for deciding whether, when and how much to gamble. If gambling is no longer enjoyable or affordable, the safest choice is to stop. Please review the applicable account terms and the responsible gaming information available through the website for further guidance.