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Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Cobra Casino. Please read them carefully before creating an account, depositing funds, playing games or using any related service. By using the website, you acknowledge that you have read, understood and agreed to these terms.
1. General terms
These Terms & Conditions apply to your use of the Cobra Casino website, account services, games, payment facilities, promotions and any other features made available through the site. They should be read together with any additional rules, notices, promotional terms, privacy information and responsible gambling material displayed on the website. If a specific promotion or service has separate terms, those terms will apply to the relevant promotion or service in addition to these general terms.
Cobra Casino may update these terms from time to time to reflect changes to the website, services, technology, legal requirements or operational practices. The current version will be made available on the website. You should review the terms regularly. Continued use of the website after an update means that you accept the revised terms. If you do not agree with an update, you must stop using the relevant services and contact the operator through the available website channels.
Access to the website is provided at the operator’s discretion. Cobra Casino may change, suspend, withdraw or restrict any part of the website or its services without creating an obligation to continue providing a particular feature. Availability may be affected by maintenance, technical issues, security concerns, legal requirements or circumstances outside the operator’s reasonable control.
Eligibility and lawful use
You must only use Cobra Casino if you are legally permitted to do so in the place where you are located. You are responsible for checking the gambling laws that apply to you and for complying with all applicable requirements. You must not access or use the website from a jurisdiction where online gambling or the relevant service is prohibited or restricted.
You must meet the minimum legal age and any other eligibility requirements applicable to the service. Cobra Casino may ask for information or documents to verify your age, identity, location or source of funds. You must provide information that is accurate, complete and current. Providing false, misleading or incomplete information may result in the suspension or closure of an account and the restriction of transactions, subject to applicable law.
2. Accounts, security and verification
Where an account is required, you may only create and use an account for yourself. You must not create accounts for another person, allow another person to use your account or attempt to operate multiple accounts where this is not permitted. Account details must be kept accurate and updated when information changes.
You are responsible for protecting your username, password, verification information and any other account credentials. Do not share your login details with anyone. You should use a secure password, avoid accessing your account through unsecured devices and log out after each session. If you believe that your account has been accessed without permission, notify Cobra Casino through the available website channels as soon as possible.
Cobra Casino may carry out identity, age, location, fraud, financial and responsible gambling checks. These checks may be required before deposits, withdrawals, continued account use or access to particular services. You agree to cooperate with reasonable verification requests and to provide documents that are genuine, readable and relevant. If verification cannot be completed, access to some services may be limited or an account may be suspended in accordance with applicable requirements.
You must not use the website for unlawful activity, fraud, money laundering, cheating, collusion, abuse of payment systems or any other improper purpose. You must not interfere with the website, introduce malicious software, use automated tools without permission, exploit a technical error or attempt to bypass security, geographical or account controls.
Account suspension and closure
Cobra Casino may suspend, restrict or close an account where it reasonably believes that these terms have been breached, information is inaccurate, verification is incomplete, activity presents a security or compliance risk, or the account is being used unlawfully or improperly. Action may also be taken where required by law or by a relevant authority.
You may ask to close your account at any time through the available account or support process. Account closure does not remove obligations that arose before closure. Any remaining balance or transaction will be handled in accordance with applicable law, verification requirements and the operator’s account procedures.
3. Deposits, games and withdrawals
Deposits must be made using a payment method that you are authorised to use. You must not use a payment method belonging to another person unless this is expressly allowed and has been approved through the relevant verification process. Cobra Casino may refuse, reverse or delay a transaction where it identifies a security, verification, payment or compliance concern.
You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and gambling outcomes are uncertain. You are responsible for checking the amount entered before confirming a transaction. Once a transaction has been processed, it may not be possible to cancel or reverse it, except where required by law or permitted under the applicable payment rules.
Games are subject to the rules displayed for the relevant game. You are responsible for reviewing those rules before playing, including information about stakes, outcomes, features and any applicable limits. Game results are determined by the relevant game system. You must not attempt to influence an outcome, exploit an error or use a method that gives an unfair advantage.
If a technical fault, display error, communication failure or other system issue affects a game or transaction, Cobra Casino may investigate and take reasonable corrective action. This may include voiding an affected play or correcting an obvious error, subject to applicable law and the rules of the relevant service. The operator will not knowingly rely on an error to deprive a player of a lawful entitlement.
Promotions and bonuses
Any bonus, promotion, reward or special offer is subject to its own promotional terms. Those terms may include eligibility conditions, participation requirements, expiry rules, play restrictions and other limitations. You should read the full terms of an offer before accepting or using it. If promotional terms conflict with these general terms, the promotional terms will apply to the relevant offer to the extent of the conflict.
Cobra Casino may correct, amend, withdraw or restrict a promotion where permitted, including where an offer has been used in error, abused, accessed unlawfully or affected by a technical issue. Promotional benefits must not be transferred, sold or used for another person unless the applicable terms expressly allow this.
Withdrawals and transaction checks
Withdrawal requests may be subject to identity, account, payment and responsible gambling checks. The operator may require a withdrawal to be returned through an appropriate verified payment method. Processing times can depend on verification, payment providers, weekends, public holidays, security reviews and other operational factors. You should ensure that your account and payment information is accurate before making a request.
4. Responsible gambling, privacy and liability
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and do not gamble with money needed for everyday expenses. Avoid chasing losses, never borrow money to gamble and take regular breaks. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek independent support.
Cobra Casino may provide tools or processes to help you manage your gambling, such as deposit controls, activity information, time reminders, cooling-off arrangements or account exclusion options. The availability and operation of these tools may vary according to the service and applicable requirements. You are responsible for using available controls and for providing accurate information about any request for assistance.
Information about you is handled in accordance with the applicable privacy policy and privacy laws. Personal information may be collected, used, stored and disclosed where necessary to provide services, process transactions, verify identity and age, prevent fraud, meet legal obligations, maintain security, manage responsible gambling risks and communicate with you about your account. You should read the privacy information before using the website.
Website content and intellectual property
The website, including its text, graphics, branding, design, software and other content, is owned by or licensed to the relevant operator and is protected by applicable intellectual property laws. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit website content without permission.
Disclaimers and limits
The website is provided subject to applicable law and may not always be uninterrupted, error-free or available on every device. Cobra Casino does not guarantee that the website will meet every personal requirement or that all content will always be current, complete or free from technical issues. You are responsible for using suitable devices, software, internet access and security measures.
Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Subject to those protections, liability relating to the website or services is limited to the extent permitted by law. You remain responsible for losses arising from misuse of your account, failure to protect your credentials, unlawful conduct or breach of these terms.
Questions and complaints
If you have a question, concern or complaint about your account or use of the website, please use the support or contact options published on Cobra Casino. Provide enough information for the matter to be reviewed, while avoiding the inclusion of unnecessary sensitive information. Complaints may be assessed under the operator’s applicable internal procedures and relevant legal requirements.
If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining terms will continue to apply. These terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights and protections available to you under Australian law.